FAQs

H2O Express

Have a water treatment-related question? H2O Express has the answer. Check out these FAQs and give us a call today for more information!

  • What causes rusty or orange stains in my sinks, tubs, and toilets?

    Rusty or orange stains in plumbing fixtures are typically caused by excessive iron content in your water supply, which is particularly common in well water. H2O Express provides iron filtration systems specifically designed to remove both visible and dissolved iron, effectively preventing staining and safeguarding your plumbing fixtures.
  • Why does my water smell like rotten eggs?

    The rotten egg odor in water is generally attributed to hydrogen sulfide gas, which can result from decomposing organic matter or sulfur bacteria in well water. H2O Express offers sulfur removal systems and air injection filtration units that effectively eliminate these unpleasant odors without resorting to harsh chemical treatments.
  • Do I need a water softener if I have city water?

    Even municipal water supplies can contain moderate levels of hardness minerals such as calcium and magnesium. Installing a water softener from H2O Express can significantly improve water quality, protect your appliances, and reduce scale buildup, regardless of whether you're on a city water system.
  • How do I know if my home or business has hard water?

    Common indicators of hard water include: white residue on dishes and glassware, soap scum accumulation in showers and sinks, dry skin and lackluster hair, decreased water pressure, and frequent appliance repairs due to scale buildup. H2O Express provides complimentary water testing to determine hardness levels and recommend appropriate solutions for your home or business.
  • How often should I add salt to my water softener?

    The frequency of salt addition to your water softener depends on the system size and water usage, but typically ranges from every 4 to 6 weeks for residential systems. H2O Express offers a convenient salt delivery service to ensure your system never runs out. Our team will replenish your brine tank and perform a system check during each visit.
  • Do you offer salt delivery for businesses and commercial properties?

    H2O Express provides scheduled salt delivery services for commercial water softeners, with options for bulk, bagged, or pallet deliveries. Our service includes monitoring salt levels and inspecting your system during each visit, ensuring optimal performance and peace of mind for your business.
  • What kind of salt do you deliver?

    H2O Express delivers high-purity solar salt and pellet salt suitable for both residential and commercial water softening systems. Our premium-grade salt is designed to enhance system efficiency and reduce the need for frequent maintenance.
  • How long does it take to install a water softener or filtration system?

    For most residential systems, installation can be completed within a few hours. Larger commercial applications may require varying installation timelines depending on the system size and complexity. Our team at H2O Express will provide a detailed schedule and manage the entire installation process from start to finish.
  • Can you help with water treatment for well water?

    H2O Express specializes in custom water treatment systems for well water, addressing issues such as iron removal, sulfur odor treatment, sediment filtration, and water softening. We conduct thorough well water testing to design a system tailored to your specific water quality concerns.
  • Why should I choose H2O Express?

    H2O Express is a locally owned and operated company that provides expert water treatment solutions with a commitment to honest service, custom system design, and reliable salt delivery. We serve a wide range of clients, from residential homeowners to large-scale commercial facilities, as a trusted partner for clean, clear, and odor-free water.